Frequently Asked Questions
Everything you need to know about your Sassy Saints experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Are your products cruelty-free?
Absolutely! Sassy Saints is committed to ethical beauty. None of our products or ingredients are tested on animals, and we are proudly 100% cruelty-free.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer service team.
Are your beauty products safe for sensitive skin?
Yes, our formulas are designed with high-quality, gentle ingredients. However, we always recommend performing a patch test on a small area of skin before full application.